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PATIENT INFORMATION

 

Please arrive at least 15 minutes early so that any outstanding personal information can be obtained and the consultant has time to review the information prior to your consultation.

On your first visit to the clinic, you will be greeted by a receptionist, who will collect:

  • Referral letters
  • X-Rays
  • Test Results
  • Any other information you have brought with you 

These will be passed to the consultant surgeon. 

In the waiting area, our Receptionist will ask you to fill in a Registration form and check if any other personal information is still required. 

A nurse will then take you to meet the consultant surgeon. A spouse, partner, relative or friend can accompany you, or the nurse can stay with you during your consultation and examination. 

Whether you have referred yourself, or been referred by your GP or other specialist, the consultant surgeon will discuss the nature of your problem and any other relevant information, such as your general medical history and family history. 

A thorough clinical examination will follow. 

After the Consultant does a thorough check, they will discuss your care with you.

If the Consultant suggests and you decide to proceed to surgery (under local anaesthetic) you will be asked to sign a consent form.

The nurse will then show you to the changing area and prepare you for theatre.

If you do not wish to proceed with immediate surgery then a future date can be agreed to return to have the procedure undertaken.

On examination, if the nature or size of the lesion indicates that surgery should not be undertaken under local anaesthetic then arrangements can be made for you to have an operation under general anaesthetic at a later date.

Following surgery, the nurse will provide you with wound care advice.

They will also make an appointment for you to attend for the removal of sutures and to discuss the histopathology results, where appropriate.

Based on your consent given on the registration form, the consultant surgeon will write to your GP and any other referring doctor and relevant specialists, summarising your consultation and the planned investigations. 

Copies of the letter can be sent to you, if requested. 

Letters will also be sent after all subsequent consultations, and as the results of investigations become available. 

If the problem reoccurs, you can call the front office at 020 7563 1234 and book an appointment with the same consultant.

 

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